Accessibility statement for Apply for Bereavement Support Payment

This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This page only contains information about the ‘Apply for Bereavement Support Payment’ service at https://apply-for-bereavement-support-payment.dwp.gov.uk/

Using this service

This website is run by the Department for Work and Pensions (DWP). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What to do if you have difficulty using this service

If you have difficulty using this service, contact the Bereavement Service.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email: bereavement.ciaad@dwp.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the:

Technical information about this website’s accessibility

DWP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 7 September 2021. It was last reviewed on 7 September 2021.

This website was last tested on 3 September 2021. The testing was carried out by DWP using a combination of automated and manual testing.

We tested our website in full, available at https://apply-for-bereavement-support-payment.dwp.gov.uk